David Winjum
Planet Hollywood Las Vegas
Executive Host
CV+ Score - 3.4
Communication
65%
Responsiveness
65%
Friendliness
80%
Comps above offer
60%
Everything Else
70%
Customer Reviews
Overall Rating Read More
I have been using David for the last four or five years. He has been absolutely fantastic with me! He has gone above and beyond to accommodate me and my groups I’ve brought out there. 1000% recommend giving him a chance if you need a Caesar’s host.
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Communication I’ve had has been mostly email. I usually have an answer to questions or requests within 1-2 days at latest. Devi’s is very friendly and knowledgeable. He will tell you if he can or can not fulfill a request with no fluff or beating around the bush. He has given me freeplay I didn’t expect and directed me to offers I hadnt considered or seen. He insists on his “players” being in suites even when I request a mid level room for a quick 1-2 night visit. He comped room charges I didn’t request to be comped. He is my first major Vegas casino host and I believe I got lucky to have him as my first Vegas host. I have yet to have a negative experience with David. And believe he’s always been honest with me.
Overall Rating Read More
Would e-mail David with options similar to "We would like Room A or Room B and do we qualify to have a limo pick us up?"
A week later we get a 1 word reply "Done".
WTF does that mean?
Which room did we get and was a limo arranged?
One work replies was a very frequent occurrence.
When asked for backend comps, all he would do is use our comp dollars to remove stuff from the bill.
That is like me taking you out to lunch and saying I will cover it but then asking you to give me your credit card to pay.
Overall Rating Read More
Not always the most timely in responses, but always comes through. Constantly accommodates us with rooms and extras when we ask. Noe being the largest of whales, we know not to ask for front row Lady Gaga seats for the next night or a suite. We have needed extra rooms at the last minute, extra night stays due to airline issues, multiple trips during NFL playoffs, etc. Comp rooms at PH, Caesars, Flamingo, and Horseshoe based on our requests. Highly recommend him, just know to be patient.
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