Rudy usually takes a day or two to respond to requests, but he has gone above my corporate offers to give me more than I could get on my own. For example, a suite room type I wanted was not comped for 4 nights at Paris, and was going to cost me roughly $500 above the offer, without any freeplay or resort credit attached. Rudy comped my room, gave me $500 in free play, and told me he would review my play and all my room charges the night before I check out.